Costa ISO14001

Costa Express asked Simply Sustainable to develop an engagement and behaviour change strategy to improve environmental performance and meet stakeholder expectations.

Core to the strategy is an environmental management system standard ISO14001, which we supported in implementing throughout the process, receiving certification within 12 months.

We have continued to work with the company since and over the past four years we have: upskilled employees with face to face and online training; empowered leaders to consider how their teams can make better decisions, promote and implement good sustainable practice; and guided department heads in setting environmental performance targets which align with the business strategy.

Apart from the directly measurable changes, the most significant impact has been ability of the company to embed sustainable thinking into the ethos of the fast paced rapidly growing company.

“Thank you for giving your all, engaging with our stakeholders and creating a report and presentation that caught the Leadership Team’s attention and has inspired people to be open to, and ready for, change”  
Alex Mayes, Responsible Business Manager, Campus Living Villages
The Stansted CSR Report looks good and sterling effort by all to deliver to time!
Neil Robinson, Director of Sustainability, Manchester Aiports Group, Stansted Airport CSR Report
Central England Co-operative were looking for a specialist CR and sustainability partnership we could grow to fill skills and resourcing gaps on special projects. Nicola and Simply Sustainable were recommended to us by another large business and we have so far worked on five projects of different sizes. No matter what the scale of the project Nicola and the team give their very best. Their knowledge and experience is wide and varied and has proved invaluable to growing our CR competency.
Hannah Gallimore, Corporate Responsibility Manager, Central England Co-operative
"Simply Sustainable conducted a thorough benchmarking exercise and gap analysis for us, which allowed us to build our refreshed policy and align our external reporting approach to industry and broader standards. Nicola, Alasdair and team delivered insights and value to our business and were a real pleasure to work with."
Gabriella Zepf, Head of CSR, Big Yellow
Huge congrats!! Amazing work – thank you for the many, many hours you’ve put into building our strategy, implementing it and then reporting on it in the (BITC) index!!
Dan Perlet, Director of Corporate and Financial Affairs, EE
A pleasure to work with Simply Sustainable, your immeasurable knowledge, drive and hard work lead us through to achieving ISO 14001 certification and develop our environmental strategy.
Nick Orrin, Global Operations Director, Costa Express